On November 22, ADOR released an official statement regarding their artist, NewJeans.

Through the latest statement, ADOR has taken the opportunity to clarify all false information about the girl group. The agency explained, "In light of the various false information circulating after Hanni's recent Phoning live, we would like to clarify the company's position."

ADOR continued, "Regarding the members' education, ADOR has been hiring instructors and scheduling classes based on the needs of NewJeans members. We have been doing so continuously and even recently, we had a separate language class for Hanni. This applies to Korean language education as well. Academic matters and privacy-related matters are personal decisions that bear great importance to the members, and the company has never made decisions for them upon our own discretion."

The agency also added, "Hyein's decision to take the school equivalency exam and pursue homeschooling was entirely made by her parents, and the rumor that Hyein has had her teeth laminated is not true."

ADOR concluded, "As always, ADOR will fulfill our responsibilities with dedication and commitment in supporting the NewJEans members. Therefore, we sincerely request that you refrain from unfounded speculations and exaggerated interpretations regarding privacy matters concerning the members."

Below is the full statement in English:

Korean netizens responded, "Wow, they're so transparent, I've never seen an agency that's so thorough like this," "There're so many people who are out to get the girls," "This is the standard in which all agencies should respond to rumors," "The statement is written so nicely lol," "Wow, ADOR does their work so well, I'm so envious," "This is a good statement," "Leave the girls alone," "ADOR is really good at their job," "I thought they laminated Hyein's teeth, I guess it wasn't," and "I can see that ADOR really cherishes the girls even in their statement writing."